Shipping Policy

General Shipping Information

 

At Foot and Ankle Academy Store, we do our best to get your item out the door and on its way to you as quickly as possible. If you ever have questions (about anything), please contact us. We are here Monday-Friday, 9am to 5pm and Saturday 9am to 3:00pm (PST). We are always happy to help!

 

Take advantage of our Free Shipping!

We are offering free on some products that are shipped within the Continental U.S. Free shipping reflects on the shipping cost at the time of the checkout.  All free shipping are sent via USPS

 

Processing and Shipping

  • Orders placed before 1:00pm (PST) Monday-Saturday begin processing the same day.
  • Orders placed after 1:00pm (PST) Monday-Saturday and any orders placed Sunday begin processing the next business day.
  • Most orders process and ship within two business days; however, please be aware that orders being shipped to a second address may take slightly longer to process and ship.
  • Orders are shipped Monday-Friday.
  • All orders are shipped from Los Angeles, CA
  • If your order is delayed for any reason we will contact you via email or phone

 

Delivery and Shipping Cost

Delivery time and cost depends on shipping method, weight and location.

  • An estimated delivery date for your order will be provided at checkout.
  • Delivery is not available to P.O. Boxes.
  • Tracking should be available 24-48 hours after the package has been shipped.
  • Signature may be required.

 

Inclement Weather

We do our best to ensure that every package ships and arrives to its final destination as quickly and efficiently as possible; however, at times extreme or inclement weather such as snow and ice may impact our service and disrupt the transportation networks of our couriers. In those instances, packages are sometimes delayed as couriers may be unable to complete delivery. We sincerely apologize for any inconvenience and thank you for your patience and understanding as we work with our dedicated couriers to ensure that packages are delivered quickly and safely.

If you have any questions about the status of your order, please contact us at (844) 60-Academy or (844) 602-2233 or support@footandankleacademy.com